- Founded in 2005
- Family-Owned & Local
- Honest & Transparent
- Mount Gilead, NC
- Heating & Cooling Specialists
- Residential & Commercial
When the AC quits at your shop on Main Street, the clock starts. Customers walk out. Inventory sweats. Your crew slows down. A down unit in a Mount Gilead summer is not a small problem.
Our Piedmont summers run long and humid, highs near 90 for weeks. Rooftop units here run hard from May to September, and humidity is brutal on coils, compressors, and condensate drains. That constant run-time wears parts out fast.
We fix commercial AC. EM Contractors is family-owned, right here in Mount Gilead since 2005. We show up, find the real problem, and give you a fair price up front. No runaround. Call and we'll get your building cool again, often same-day when we can.
Common Problems We See
- AC blowing warm air while the unit still runs
- Rooftop unit tripping the breaker or short-cycling
- Water leaking from the ceiling or pooling under the air handler
- Weak airflow that can't keep up with the floor or showroom
- Humidity high indoors even with the AC running all day
- Burning, musty, or electrical smell from the vents
- Loud grinding, buzzing, or rattling from the outdoor unit
- One side of the building cool and the other side hot
How EM Contractors Helps
We start by finding the actual fault, not guessing. We check refrigerant charge, the compressor and capacitor, the contactor, the condensate drain, and airflow across the coils. On rooftop units we look hard at corrosion and electrical connections, because our humidity eats them up. Then we tell you plainly what's wrong, what it costs to fix, and whether a repair makes sense or you're throwing good money after bad. We service all major makes and models, including the Heil systems we've installed. You get the honest answer and a fair price, every time.
Why Choose EM Contractors LLC
We're not a call center two counties over. We're the Mabe family, working out of 580 Valley View Church Rd, right here in Mount Gilead. Eric and his father Roger have done HVAC in Montgomery County for decades, on homes, businesses, and churches from downtown to Lake Tillery. We know this Piedmont heat and what it does to a hardworking unit. We treat your building like it's ours, give you a straight answer, and charge a fair price. That's how family-owned is supposed to work.
Our Commercial AC Repair Process
- 1
Call and tell us what's happening
Describe the symptoms and your building. We'll schedule the visit fast, often same-day or next-day when we can.
- 2
On-site diagnosis
We inspect the unit top to bottom, test the electrical and refrigerant, and pin down the real cause instead of swapping parts blindly.
- 3
Honest quote before we fix anything
You hear the problem, the fix, and the price in plain language. No surprises, no pressure, no work without your OK.
- 4
Repair done right
We make the repair with quality parts, then test the system under load to confirm it's cooling and holding temperature.
- 5
We stand behind it
Before we leave, we walk you through what we did and what to watch for, so your business stays comfortable.
Local Tips for Commercial AC Repair
Honest, practical advice from the EM Contractors crew — the same things we'd tell a neighbor.
Flush the condensate drain before summer
Our humid Piedmont summers run rooftop units for hours, and that pulls gallons of water through the condensate line every day. A clogged drain backs up, trips a safety switch, and shuts your AC down at the worst time. Have it cleared each spring so it stays open through the season.
Keep the rooftop unit clear and check for rust
Heat and moisture eat at outdoor coils and electrical connections up there. A couple times a season, make sure leaves, bags, and debris aren't blocking airflow around the unit, and glance for rust streaks or loose panels. Spot corrosion early and a small fix stays small.
Change filters more often when the AC runs all summer
A unit that runs from May to September clogs filters fast, and a dirty filter chokes airflow, ices the coil, and makes the compressor work harder. Check yours monthly through cooling season. Clean airflow is the cheapest way to keep a hardworking commercial unit cooling.
More Commercial Services
What Customers Say About Our Commercial AC Repair Service
Real, verified reviews from the Mount Gilead neighbors we've helped.
“He's a professional, comes on time and gives professional service every time. St. Mark church loves him.”
“I have known the Mabe family for 65 years. Father Roger and son Eric have for 30 years provided to me excellent A/C installation and service. EM Contractors are knowledgeable, prompt and courteous. I highly recommend the company.”
“Excellent service. I called in the afternoon and someone was at my house within an hour. Would definitely recommend!”
Commercial Tips From Our Blog
Commercial AC Repair Questions, Answered
Yes. We work on rooftop package units, split systems, and the kind of light-commercial setups common in Mount Gilead shops, offices, and churches. We check the corrosion and electrical wear our humidity causes up there.
We move quick on commercial calls because we know a down unit costs you money. Same-day and next-day service is often available, depending on the day. Call us and we'll tell you straight when we can be there.
Depends on the unit's age, the cost of the fix, and how hard it's been running. We'll give you the honest math during the diagnosis so you can decide. We won't push a new system if a repair makes sense.
Yes, we service all major makes and models. We've installed Heil systems, and we repair whatever brand you've got. You don't need to track down a special dealer.
It depends on the fault, but you'll always get a fair price and the number up front before we do the work. We diagnose first, then quote, so there are no surprises on the bill.
We do. We handle homes, businesses, and churches across Mount Gilead and Montgomery County. If it cools a building, we can usually fix it.
A few things: the part that failed, how hard the unit is to reach, and whether it needs refrigerant. A bad capacitor is a small fix; a failed compressor or a refrigerant leak on a rooftop unit costs more because of the part and the labor up top. Our long summers run these units hard, so corrosion and worn electrical connections add to it too. We diagnose first, then give you the number up front before any work starts.
A full diagnosis, not just a part swap. We check the refrigerant charge, compressor, capacitor, contactor, condensate drain, and airflow across the coils, and on rooftop units we look hard at corrosion and electrical connections because our humidity wears them out. You get the real cause, the fix, the price in plain language, and a test under load to confirm it's cooling and holding temperature before we leave.
Warm air while the unit still runs, water pooling under the air handler or dripping from the ceiling, weak airflow that can't keep the floor cool, indoor humidity that stays high all day, or a burning or musty smell from the vents. Grinding or buzzing from the outdoor unit is another one. Catch these early and you usually avoid a full shutdown on the hottest day of the year.
Ready for Commercial AC Repair? Talk to a Local HVAC Contractor
Call EM Contractors LLC for honest commercial ac repair in Mount Gilead, NC and the surrounding communities.