- Founded in 2005
- Family-Owned & Local
- Honest & Transparent
- Mount Gilead, NC
- Heating & Cooling Specialists
- Residential & Commercial
Your AC just quit. It's 92 degrees, the air inside is thick and sticky, and the house is heating up by the minute. That's not a "wait till next week" problem in a Piedmont summer.
Around here the cooling season is long and the humidity is brutal. Your system runs hard for months, and when a part finally gives out, it usually goes on the hottest afternoon of the year. A stuffy house gets dangerous fast for older folks, little kids, and pets.
We're EM Contractors LLC, a family-owned HVAC shop right here in Mount Gilead. We've been fixing AC in this community since 2005. Call us when your air goes out. We come fast, we tell you the truth, and we charge a fair price to get your home cool again.
Common Problems We See
- AC blowing warm air or no air at all on a hot day
- Outdoor unit is silent or won't turn on
- System is running nonstop but the house won't cool down
- Breaker keeps tripping every time the AC kicks on
- Loud banging, buzzing, or grinding from the outside unit
- Ice built up on the refrigerant lines or indoor coil
- Water leaking or pooling around the indoor air handler
- Burning or electrical smell coming from the system
How EM Contractors Helps
When you call, we listen first. We get the basics over the phone so we show up ready to fix the actual problem, not guess at it. Then we come out, check the whole system, and find the real cause, whether it's a bad capacitor, a failed contactor, a tripped float switch, a frozen coil, a refrigerant leak, or a worn compressor.
Before we touch anything, we explain what's wrong in plain language and tell you what it costs. No surprise charges, no upsell for parts you don't need. A lot of breakdowns are a small, inexpensive part, and we'll tell you that honestly. If it's a bigger repair or the unit is past saving, we'll lay out your options straight so you can decide. Most days we stock the common parts on the truck and have you cool again before we leave.
Why Choose EM Contractors LLC
We live and work right here in Montgomery County, so we know exactly what your AC is up against, long humid summers near Lake Tillery, soggy air that rusts outdoor units, and compressors that run for months without a break. EM Contractors LLC is family-owned, started by Eric Mabe in 2005, and the Mabe family has been doing HVAC in this community for decades. When you call, you talk to a neighbor who will tell you the truth and charge you a fair price, not a stranger from out of town.
Our Emergency AC Repair Process
- 1
Call Us
Reach a real local technician, not a call center. Tell us what your AC is doing and we'll get you on the schedule fast, same-day when we can.
- 2
We Diagnose the Real Problem
We inspect the full system, indoor and out, and pinpoint exactly why it failed instead of swapping random parts.
- 3
Honest Price Up Front
We explain the fix in plain words and give you the cost before any work starts. You decide, no pressure.
- 4
We Make the Repair
We carry common parts on the truck, so most breakdowns get fixed on the first visit and your house starts cooling again.
- 5
We Test and Clean Up
We confirm the system is cooling right, check that it's running safe, and leave your home the way we found it.
Local Tips for Emergency AC Repair
Honest, practical advice from the EM Contractors crew — the same things we'd tell a neighbor.
Shut it off the second you see ice
If you spot frost or ice on the refrigerant lines or indoor coil, turn the system off at the thermostat and let it thaw fully before we arrive. Running a frozen AC in our humid heat can ruin the compressor, which is the pricey part.
Check the easy stuff first
Before you call, look at your breaker panel and reset a tripped AC breaker once, and make sure the thermostat has fresh batteries and is set to cool. Sometimes that's the whole fix. If the breaker trips again, leave it off and call us.
Keep the house livable while you wait
Close blinds on the sunny side, run ceiling fans, and pull shades by mid-morning before the Piedmont afternoon heats up. Check on older folks, small kids, and pets. A closed-up house climbs past 90 fast on a humid day.
More Air Conditioning Services
What Customers Say About Our Emergency AC Repair Service
Real, verified reviews from the Mount Gilead neighbors we've helped.
“I have known the Mabe family for 65 years. Father Roger and son Eric have for 30 years provided to me excellent A/C installation and service. EM Contractors are knowledgeable, prompt and courteous. I highly recommend the company.”
“Excellent service. I called in the afternoon and someone was at my house within an hour. Would definitely recommend!”
“Excellent HVAC company. When I call he is very prompt, professional, and knowledgeable then goes right to work. I would highly recommend Eric Mabe to anyone. Thanks for coming out today.”
Air Conditioning Tips From Our Blog
Emergency AC Repair Questions, Answered
Yes, we do our best to get to emergency calls the same day or first thing the next morning, especially during a Piedmont heat wave. We can't guarantee an exact time, but when your AC quits in the heat we treat it as a priority. Call us as early as you can.
Turn the thermostat to off so a frozen system can thaw and you don't damage the compressor. Check that your breaker hasn't tripped and that the thermostat has working batteries. Close blinds, run ceiling fans, and stay hydrated. If you see ice on the lines, shutting the AC off is the right move.
That's the most common time for it. Our long humid summers force the system to run nonstop, and the heat is what finally pushes a worn part, like a capacitor or contactor, over the edge. The good news is many of these are small, affordable fixes we can do on the spot.
It depends on what failed, and we won't know for sure until we look. We give you an honest price before we start any work. Many breakdowns turn out to be an inexpensive part. If it's something bigger, we'll explain your options straight so you can decide without pressure.
It needs attention soon. Turn the system off and let it fully thaw, then call us. A frozen coil usually points to low refrigerant, a dirty coil, or weak airflow. Running it frozen can ruin the compressor, which is the expensive part, so it's worth catching early.
Yes. We service all major brands of air conditioners and heat pumps, no matter who installed them. We work on homes, businesses, and churches across Mount Gilead and the surrounding Montgomery, Stanly, Anson, and Richmond County area.
If your house is climbing toward 90, the air feels thick and sticky, or someone home is older, very young, or has health trouble, treat it as an emergency and call right away. A burning or electrical smell or a breaker that keeps tripping is also a call-now situation, so shut the system off. A small noise or one warm room can usually wait for a regular appointment, and we'll tell you honestly which one you've got.
Most of the time, yes. We carry the common parts, like capacitors, contactors, and float switches, on the truck, so a lot of breakdowns get fixed before we leave. The visit includes a full check of the system indoor and out, finding the real cause, an honest price before any work starts, the repair, and a test to confirm your house is cooling and running safe. If it needs a special-order part, we'll tell you straight and get you back up as fast as we can.
Leave it off. A breaker that trips every time the AC kicks on is the system protecting itself, often from a failing capacitor, a seized compressor, a bad contactor, or a wiring problem. Resetting it over and over can do real damage and is a fire risk. Flip it off, leave the AC alone, and call us. We'll find the actual cause and tell you the fair price to fix it before we touch anything.
Ready for Emergency AC Repair? Talk to a Local HVAC Contractor
Call EM Contractors LLC for honest emergency ac repair in Mount Gilead, NC and the surrounding communities.